ceda Customer Charter

All Member Companies of the Catering Equipment Distributors Association (ceda) are proud to acknowledge that they trade in accordance with the CEDA Charter and will:-

These statements do not affect customers' statutory rights and ceda members agree that any customer with a grievance against a member company can refer to the Association's Secretariat for advice and arbitration.

This Customer Charter is the basis for a continuing satisfactory and fair-trading relationship between ceda Members and their customers.