First Choice Catering Spares Ltd
Established in 1999, First Choice Group is now regarded as the UK’s unrivalled number one spare parts supplier for commercial catering spare parts.
With a reputation for delivering outstanding customer service and efficiency the company works in partnership with all of the industry’s leading brands to offer genuine OEM spares. Operating with a database of more than 1,000,000 parts First Choice Group also services the catering, laundry, coffee and bakery industries. Based in Cannock, Staffordshire, it employs a workforce of almost 150 qualified and trained staff.
Combico UK is First Choice Group’s specialist training division, providing accredited training programs and packages for gas engineers.
A large part - quite literally - of the First Choice Group success story is it’s unique, state-of-the-art Parts Automation Centre. Lean Lift storage increases the capacity by a factor of nine for the same footprint of conventional racking and allows the part-pick speed to be increased by a factor of five; bar code scanning authentication reduces the risk of miss picks.
The company can consolidate all the requirements of its customers into a single shipment with no minimum order level, for next day delivery of stock when items are ordered before 5pm. And they make it so easy to find the part you need with a series of fully illustrated online catalogues selling cooking, dishwashing, refrigeration and coffee making parts; all available at the touch of a button.
First Choice Group’s impending move to the new multi-million purpose built headquarters at the exclusive Lakeside development will allow the company to hold more stock and improve its same day dispatch service. This will create more customer service positions to respond quickly and efficiently to the needs of its trade partners.